FAQs

Frequently Asked Questions and Answers

 

1.        How do I know my child's waist measurements?                                          

There is a size chart located on the website for your convenience. The size chart has already made the sizes conversions for you. Select the size your child wears. Across from the size, you will see their waist size in measurements.                                              

                                                                                                                                 

2.        Why is the order processing time so long?                                              

 Our products are all made-to-order. In order to provide a quality and custom product, we have formulated an appropriate design time for each Tutu Maniac product.  

                                                                                                           

3.        What days and times are Tutu Maniac available for parties?                                      

 Tutu Maniac is available to host birthday parties the following dates and times:      

  (Friday - Sunday) 10:00 am to 6:00 pm EST   

                                                                         

4.        How can I reserve a party date?     

 We require a 50% non-refundable deposit and a signed, complete party agreement packet to reserve your party date. The deposit will automatically be credited towards the cost of your party. Any remaining balances are to be paid in full the day of the event.

To Schedule an party date, select the “BOOK NOW” button located at the bottom of the Party Package page.

 

5.         How far in advance do I need to reserve a party?                                       

Tutu Maniac prefers that you book all parties 2-4 weeks in advance. This is to allow us the appropriate amount of time needed to gather all specialty materials to ensure a spectacular event. In the event you need to book an Express Party (1-2 weeks). Please inquire about our Express options.      

                                                                                                                                                                                

6.        What if I need to cancel or reschedule my party?                                         

The deposit is non-refundable. However in the event of an emergency, we will transfer your deposit and schedule a new party date.                                                                                                                                                                                                                   

7.        What will I have to do during the party as the guardian/parent?                   

The parent of the guest of honor must remain present in the party room at all times. All party waivers must be signed by the date of the party.        

                                                                                                                                                                              

8.        What attire should the children wear?                                                         

 For all tutu parties, we recommend the girls wear appropriate attire to play dress up in. We suggest maybe leotards and leggings.

 

9.        Will there be any boy related activities during the parties?                         

In the event that you will boy gift bags and activities please contact us for options.                                                                                                                                                                                                                  

10.     What happens if my guests are tardy to the party?                                     

 Tutu Maniac parties are based on timed schedules, so it is very important that all guests arrive on time. In the event that a guest arrives late, they will join in where the party has advanced to.